How to turn your average customers into raving fans and repeat buyers
Your customers are the most valuable assets of your company. If there’s anything more challenging than attracting new customers, it definitely has to be keeping them happy and satisfied, so they’d want to continue doing business with your company. In all honesty, it's 5 times more expensive to bring in a new customer than retaining an existing one. On average, companies which acknowledge customer retention as one of their key performance indicators, tend to enjoy more custome